Privacy Policy
Effective Date: October 2026
Introduction & Scope
Plumber in Middletown operates the website plumberinmiddletown.com. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information when you contact us for plumbing estimates, emergency services, or customer support.
Information We Collect
When you contact us by telephone at (860) 217-5210 or submit an inquiry through our estimate form, we may collect:
- Contact Details: Your name, telephone number, and email address.
- Service Location: Your street address, town, or neighborhood in greater Middletown, CT.
- Service Details: Information regarding your plumbing issue, fixtures, or scheduling preferences.
- Technical Data: Standard server logs, IP addresses, browser types, and referring URLs.
How We Use Your Information
We use the collected information exclusively to:
- Process your plumbing enquiries and requests for estimates or service appointments.
- Answer customer inquiries and provide upfront price quotes.
- Maintain operational quality, prevent fraud, and comply with state legal obligations.
Third-Party Processing & Security
We do not sell, rent, or trade your personal information to third-party data brokers. Form submissions are processed securely via FormSubmit directly to our dispatch inbox. We maintain administrative and technical safeguards to protect your data against unauthorized access.
Connecticut Consumer Privacy Rights
Under the Connecticut Data Privacy Act (CTDPA), Connecticut residents have the right to access, correct, or request deletion of their personal information. To exercise these rights, please contact our administrative coordinator by phone at (860) 217-5210.
Updates to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.